Privacy Policy
1. Introduction
At Growth Pilot (“we,” “our,” or “us”), accessible via https://growthpilotbiz.com, we are committed to safeguarding the privacy and security of your personal information. We value your trust and strive to uphold the highest standards in data protection and transparency. This Privacy Policy outlines how we collect, use, disclose, and protect personal data in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
2. Scope and Role as Data Controller
This Privacy Policy applies to all personal data collected or processed by Growth Pilot through our website, services, communications, or transactions. Growth Pilot is the data controller responsible for determining the purpose and means of processing your personal data.
3. Categories of Data Processed
We collect and process various categories of personal data to provide and improve our services:
– Usage Data:
Includes information such as your browser type, IP address, device information, operating system, referral source, length of visit, and pages viewed. This data helps us analyze traffic and optimize site functionality.
– Account Data:
Information you provide when creating an account or making inquiries, including your full name, postal address, email address, and telephone number.
– Profile Data:
Preferences, purchase history, user behavior, and settings linked to your interaction with https://growthpilotbiz.com and services offered.
– Communication Data:
Records of your communications with us, such as support tickets, contact history, and feedback submitted through our website or customer support channels.
– Technical Data:
Details about the devices and technology you use to access our platform, including device identifiers, browser plug-ins, time zone settings, and system configuration.
– Transaction Data:
Information related to the purchases or transactions you make, including billing address, shipping details, payment method (processed securely via third-party processors), and order history.
– Preference Data:
Marketing preferences, consent choices, areas of product interest, and subscription options you may select.
4. Legal Bases for Processing
We rely on the following legal grounds to process personal data lawfully:
– Consent: Where you have explicitly agreed to receive communications or for us to process certain categories of data, such as marketing preferences.
– Contractual Necessity: When data processing is required to fulfill or enter into a contract with you, including delivering products or services you request.
– Legal Obligation: When we are required to process your data in order to comply with applicable law or legal requests.
– Legitimate Interests: For purposes such as preventing fraud, maintaining security, enhancing user experience, and improving our services, provided such interests are not outweighed by your personal rights and freedoms.
5. Your Data Protection Rights
As a data subject, you have the following rights:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may request that any inaccurate or incomplete data be corrected.
– Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data, subject to legal retention obligations.
– Right to Restriction of Processing: You can request we restrict the processing of your data under certain circumstances.
– Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transfer it to another controller.
To exercise any of the above rights, please contact us at [email protected]. We will respond in accordance with applicable data protection laws.
6. Security Measures
We employ appropriate technical and organizational security measures to protect your data including:
– SSL encryption during data transmission
– Role-based access control mechanisms
– Secure data storage and regular backups
– Employee training and confidentiality commitments
– Monitoring for unauthorized access, breach detection, and mitigation protocols
Despite our robust safeguards, no internet-based system is 100% secure, and we advise users to take appropriate safety steps when online.
7. International Data Transfers
As we operate globally, your data may be transferred to, processed, and maintained outside your country of residence, including in jurisdictions that may not offer the same level of data protection. Where applicable, we ensure such transfers comply with GDPR through mechanisms such as EU Standard Contractual Clauses or reliance on adequacy decisions issued by the European Commission.
8. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy. Specific retention periods include:
– Usage and Technical Data: Up to 24 months for analytics and security
– Account and Transaction Data: For the duration of the relationship and up to 7 years thereafter for legal and accounting purposes
– Communication Data: Retained for no more than 3 years from last contact unless required otherwise
– Preference and Profile Data: Retained until you opt out or withdraw consent
9. Cookie Policy
We use cookies and similar technologies to manage site functionality, enhance performance, personalize content, and analyze usage.
– Essential Cookies: Required for core website operations and enabling key functions like account login and secure transactions.
– Functional Cookies: Enable the website to remember your preferences such as language and region selection.
– Analytics Cookies: Provide insights into how users interact with the site, assisting us in optimizing user experience.
– Performance Cookies: Help us monitor site responsiveness and maintain site health.
10. Cookie Management & Compliance
In compliance with GDPR and CCPA, we provide clear notice and obtain user consent before deploying non-essential cookies. You can manage your cookie preferences through your browser settings or the cookie banner upon visiting growthpilotbiz.com. California residents may also opt out of cookie-based “selling” or “sharing” of personal data by using the designated link in our website footer or contacting us directly.
11. Protection of Minors
Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from them. If we discover that we have inadvertently received personal data from a user under 13, we will promptly delete such data. Parents or guardians who believe their child has provided information to us may contact us to request its removal.
12. Policy Updates and Notifications
We may revise this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Substantive changes will be communicated via prominent website notice or direct notice if appropriate. Continued use of our site following such changes signifies acknowledgment of the updated terms.
13. Contact Us
For questions regarding this Privacy Policy, data protection practices, or to exercise your rights, please contact:
Email: [email protected]
We are committed to full compliance with applicable data protection laws and take all reasonable steps to resolve any concerns regarding your personal information.